Repair + hourly support

Your technology should work.
Let’s get it there.

Straightforward hourly help for homes, individuals, very small businesses, urgent fixes, and one-off projects—without forcing a monthly plan.

Straightforward pricing

$120 per hour for standard labor.

We explain the likely approach and any equipment or third-party costs before significant work begins. Call us to discuss the issue.

Call (978) 219-9296
What we help with

From frustrating to fixed.

If the issue is unclear, that is okay. Tell us what is happening and what you need to accomplish.

Computer troubleshooting

Help with everyday device and software issues.

Slow systems, failed updates, crashes, software conflicts, hardware concerns, and confusing error messages.

  • Windows laptops + desktops
  • Diagnostics + repair planning
  • Updates + cleanup

Setup + migration

Move work to a new device with less disruption.

Move into a new device, set up accounts, transfer files, configure email, and reduce disruption.

  • New computer setup
  • Data transfer
  • Email + account setup

Wi-Fi + connectivity

Get unreliable connections working.

Resolve unreliable connections, improve coverage, connect devices, and make home or small-office networks easier to use.

  • Router + Wi-Fi troubleshooting
  • Printer + device connections
  • Basic network improvement

One-off business IT

Get help without an ongoing agreement.

Get expert help for a project or issue without committing to an ongoing managed service agreement.

  • Workstation + device setup
  • Microsoft 365 help
  • Technology projects
A clear support process

Practical help without the mystery.

Describe the issue

Start with what you are seeing.

Share symptoms, timing, and what you were trying to do.

Choose a format

Match support to the problem.

We determine whether remote or on-site help fits best.

Approve the work

Understand the proposed path.

Understand the likely path before significant work begins.

Get back to work

Leave with useful next steps.

Receive a clear explanation and useful next-step guidance.

Need help now?

Tell us what the technology is doing—or not doing.