Technology, explained

Questions, answered.

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Computer help
Why is my computer slow?

Common causes include too many startup apps, low storage, insufficient memory, updates, or failing hardware. We can diagnose the cause before recommending a repair or replacement.

Should I repair or replace an older computer?

Compare the repair cost, age, performance needs, and remaining support life. We can evaluate the device and explain the options.

Why does my Wi-Fi keep dropping?

Interference, coverage gaps, router placement, equipment, and the internet connection can all contribute. A network assessment helps find the actual bottleneck.

Can you help move files and email to a new computer?

Yes. We can plan a device migration, move data, set up accounts, and verify the apps you depend on.

Websites and software
What is SEO and why should I care?

Search engine optimization makes a site easier for people and search engines to understand. Useful content, clear page structure, fast loading, and trustworthy links can improve discoverability over time.

Will more website pages improve Google rankings?

Extra pages do not create a ranking benefit by themselves. Dedicated pages help when each answers a distinct customer need clearly and can be linked or shared directly. Thin or repeated pages add little value.

Can GraNet build or support WordPress?

Yes. We can assess whether WordPress fits your publishing needs, build or improve a site, and plan hosting, updates, security, and ongoing maintenance.

Why build custom software instead of buying an app?

A ready-made product is often a good starting point. Custom software makes sense when your workflow, integrations, or ownership needs cannot be met well by an existing tool.

What can GraNet develop?

We can build internal tools, portals, business applications, integrations, websites, and workflow systems around a defined need.

How much does custom software cost?

Cost depends on scope, integrations, data migration, security, and support. We begin with discovery and a phased estimate rather than inventing a flat price.

What is automation and why would I use it?

Automation reduces repetitive steps such as routing requests, moving data, generating documents, or sending updates. A good workflow includes checks where a person needs to decide.

Managed IT and devices
What does MSP stand for?

Managed service provider. An MSP supplies ongoing technology support and management under an agreed scope.

What is RMM?

Remote monitoring and management software helps an IT provider watch device health, deploy updates, and handle maintenance. It is one part of a managed IT service.

What is MDM?

Mobile device management is a way to enroll, configure, secure, and manage company laptops, phones, and tablets at scale.

What does managed IT cost?

GraNet's managed device baseline is $100 per device per month. That baseline covers cybersecurity monitoring, update management, and device management. OneDrive is $20 per license per month; phone service is $30 per phone per month for its server, management, and configuration. Rentals, projects, and work outside the agreed support scope are quoted separately.

Can we rent business computers?

Yes. Rental terms and pricing are calculated per customer based on equipment, length of use, support, and refresh needs.

Cloud and collaboration
What is Microsoft 365?

Microsoft 365 is a suite of productivity and collaboration services that can include email, Office apps, identity, Teams, SharePoint, and OneDrive, depending on the license.

What is OneDrive?

OneDrive stores and syncs files for an individual account. For team documents, SharePoint libraries are often the better shared location.

What is SharePoint?

SharePoint is Microsoft's platform for team sites, document libraries, permissions, and internal information. We can help structure it around how your people work.

What is Nextcloud?

Nextcloud is a self-hostable file sharing and collaboration platform. It can give organizations more control, but hosting, updates, backups, and support remain your responsibility or your provider's.

Is Nextcloud cheaper than OneDrive?

There is no universal answer. Compare subscriptions, hosting, storage, administration, backup, security, and support over the same time period. We can help model the total cost for your team.

What is Linux and how does it compare with Windows?

Linux is a family of operating systems commonly used for servers and some desktops. Windows often has wider support for familiar business desktop apps; Linux can suit server workloads or specialized needs. Choose based on required software, support, and staff comfort.

Still deciding?

Tell us what is happening.

We will help identify the right starting point.

Contact GraNet